Job Description

Job Description

Job Description

Overview

Company Overview:

Harvard Protection Services is one of the fastest growing, privately owned provider of high-quality security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and as a family organization, “we promote respect and embraces diversity.”

Our Security Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Officers are responsible for providing professional customer-focused security and life safety services for the people and the property they protect.

Location:

Downtown - Chicago

*Work sites within a 5 mile radius of Millennium Park

**Corporate Office Centers in Gold Coast, Magnificent Mile, Streeterville, South Loop, West Loop

Schedule:

Full Time - Rotating schedule including weekends - Flex

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
• Greet customers, visitors, staff, tenants, guests in a professional manner always
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities, as directed

The essential duties and responsibilities may differ by customer location assigned

Qualifications

• Valid PERC
• Open Scheduling Availability - Flex
• Weekend Scheduling Availability - Flex
• Must have reliable means of communication and transportation
• Strong interpersonal communication skills and neat and professional appearance
• Write routine correspondence, to include log entries and incident reporting
• Previous contract security, law enforcement, military, customer service experience helpful

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