Join to apply for the Director, IT Operations & Security role at Lindblad Expeditions Join to apply for the Director, IT Operations & Security role at Lindblad Expeditions This range is provided by Lindblad Expeditions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $130,000.00/yr - $150,000.00/yr Who We Are Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 21 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”. Role Overview Our Director of IT Operations & Security is a senior technology leader who plays a pivotal role in shaping and safeguarding our organization's technological landscape. This role encompasses a broad spectrum of responsibilities, including: The Director will provide visionary leadership in the realm of IT operations and security. This includes developing and implementing a comprehensive IT strategy that aligns with the organization's overall business objectives. They will need to stay abreast of emerging technologies and industry trends, and proactively identify opportunities to leverage technology for competitive advantage while ensuring the seamless and efficient operation of the organization's IT infrastructure, systems, and services, providing oversight of the day-to-day management of IT operations. The Director will also play a critical role in protecting the organization's sensitive data and systems from cyber threats. This includes implementing robust security measures, monitoring for potential vulnerabilities, and responding swiftly to security incidents. They will lead a team of IT professionals, fostering a culture of collaboration, innovation, and high performance, and build strong relationships with key stakeholders across the organization, including senior executives, business leaders, and technology partners to ensure that our technology investments are aligned with business priorities. A demanding but rewarding role, this position offers the opportunity to make a significant impact on Lindblad's overall success. Key Responsibilities Strategic Oversight & Leadership / Direct all aspects of IT operations and security, including analysis, design, planning, implementation, and maintenance. / Develop, implement, and assess IT projects to achieve organizational goals. / Shape and execute cybersecurity policies and governance. / Lead and inspire cross-functional teams, providing training to diverse users. / Manage relationships with IT vendors and service providers Operational Management / Oversee IT infrastructure and system maintenance. / Manage Cloud, Network, Cybersecurity, and Helpdesk teams, ensuring policy compliance and effective security protocols. / Hire, train, and motivate skilled IT personnel Innovation & Optimization / Make strategic technology investments that support business growth and cost savings. / Identify and implement innovative solutions and emerging technologies to enhance operations and create commercial opportunities. / Manage complex technology lifecycles, collaborating with vendors on development, implementation, and updates Security & Compliance / Develop and implement robust data governance, IT policies, disaster recovery plans, and user awareness training. / Ensure security and compliance within enterprise environments. / Establish business continuity protocols to minimize operational disruptions. / Facilitate IT security audits and investigations Essential Skills / Strategic thinking and problem-solving abilities. / Strong project management and communication skills. / Expertise in security, compliance, and governance. / Proven leadership and interpersonal skills Minimum Qualifications BS in Computer Science/Information Systems, or equivalent industry experience 3+ years as IT Operations Director Proven leadership in IT systems and security regulations Experience with data governance and compliance Strong time management, budgeting, and contract negotiation skills Availability outside of standard working hours in case of emergencies and upgrades, with the ability to be reached by cell phone at all times Preferred Qualifications Master’s degree or MBA Experience with AWS and Azure Expertise in data design, data architecture, data governance, and reporting Experience in cruise or travel industry Our Benefits Travel benefits for employees and their family Health insurance including Medical, Dental, Vision 401(k) plan with employer match Long-Term Disability, Life & AD&D Insurance Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care Pre-Tax Commuter Benefit 7-8 Paid Holidays 2-3 Floating Holiday Options (pro-rated per start date) Up to 15 days of vacation (pro-rated per anniversary year) Parental Leave Sick/personal days per city & state ordinance Pet Insurance discount Communication Skills Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor.
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