Job Description

Developer Sales Support Associate

For APTURA Group, core values are not a slogan, but our way of doing business. They are foundational beliefs that reflect our company's history and culture. We begin by creating an exceptional customer and employee experience, treating everyone uniquely and focusing on the way they want to be treated. We pride ourselves on providing excellence in our field by hiring and training experts in what we do. Our industry-leading team uses professional, transparent, and open communication to coordinate all of our activities to ensure we create a safer, more secure world. By living our core values each day, we have the opportunity to make a difference and support our customers by following through on our promise to them of "providing YOU what YOU need, when YOU need it."

Job Summary The Developer Sales Support Associate will focus on building customer relationships while maximizing opportunities to provide CIH products and services and achieve department goals. The Developer Sales Support Associate is responsible and accountable for:

• Generating and processing new sales leads as required.
• Reviewing project documents, plans, and specifications to assist and/or create cost estimates for developer projects and communicating those estimates to general contractors.
• Assisting in the follow-up and tracking of bids and project opportunities.
• Processing the "selling" of the estimates once projects are sold.
• Obtaining special quotes from manufacturers to optimize the teams' profit margin.
• Assisting the developer sales team in achieving sales and profit margin goals.
• Visiting construction projects in various stages for the opportunity to obtain pre-bid information, field dimensions, door/frame/hardware information, and consult with customers on various requirements.
• Answering phone calls/emails from general contractors and dealing with issues as they arise.
• Developing and maintaining resource information on products, vendors, subcontractors, and government requirements.
• Assisting in the creation and management of small and expedited projects.
• Attending departmental meetings.
• Assisting with special projects and other duties as assigned.

Essential Functions

• Able to successfully estimate and close sales.
• Knowledgeable in product offerings.
• Professional communication through phone, email, and writing.
• Great customer service skills.
• Knowledge of Microsoft Office Suite and ability to learn other sales systems as needed.

Experience & Other Requirements

• Experience with the commercial door and hardware industry is preferred but not required.
• Excellent communication and problem-solving skills.
• Comsense software skills preferred but not required.
• Microsoft Office software skills required.
• Prior experience with sales, a plus.
• Bachelor's degree (B.A. or B.S.) from a four-year college or university is preferred but not required.

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