Job Description

We are seeking a compassionate, adaptable, and detail-oriented Account Executive (AE) to join our outbound customer service team. This role is ideal for individuals who excel in fast-paced environments, are skilled communicators, and are passionate about helping people. As an AE, you'll handle outbound appointment setting and customer interactions with empathy and professionalism, using your problem-solving skills and technical proficiency to create a seamless experience for every customer.

Responsibilities:

• Conduct outbound calls to schedule appointments with current and prospective customers.
• Use prepared scripts as a guide while personalizing conversations based on customer needs.
• Customer-First Attitude: Dedicated to resolving issues and delivering a positive customer experience.
• Excel in a fast-paced environment, handling multiple tasks efficiently.
• Reach out to existing dealership customers regarding service and maintenance reminders.
• Contact customers to assess their needs and determine the best-fit solutions.
• Document all customer interactions thoroughly and accurately.
• Perform additional related duties as assigned.

Why You'll Love Working Here:

• Competitive pay + uncapped commission
• Career growth & internal promotions
• Fun, energetic team culture
• Beautiful facilities & break areas
• Full benefits package (health, dental, vision, etc.)
• Paid training + continuous coaching

Required Skills/Abilities:

• A competitive drive to be THE BEST!
• Excellent communication skills—both speaking and active listening.
• Ability to build rapport on the phone.
• Willingness to accept feedback and be coached.
• Intermediate to advanced computer skills.
• Strong verbal and written communication skills
• Ideal candidates will thrive on working in a fast-paced environment.?
• Knowledge of, or ability to learn, product, service, or area of customer service specialization.
• Detail-Oriented: Ensures accurate documentation, real-time communication, and consistent follow-through.
• Manage multiple systems and conversations simultaneously.

Education and Experience:

• High School Diploma or equivalent preferred.
• Previous experience in customer service, dispatch, or technical support required
• Must be comfortable in a fast-paced, high-volume environment

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift, up to 10 pounds, if necessary.

Compensation details: 14-14 Hourly Wage

PIe87e866532b3-30492-38238894

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